Vacant job

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion SEK each year. These are public funds that we manage, and it is a significant responsibility. Therefore, we take the time to understand each case, follow laws and regulations, inform and guide, care, and show compassion. This is a job for those who want to take responsibility. Welcome to the Swedish Social Insurance Agency.

We are looking for another employee for our Office Service unit in Västervik. In addition to Norrköping, you will also be responsible for the offices in Linköping, Motala, and Norrköping, which means some travel is required. Currently, there are nine people working in the team that serves both the Swedish Social Insurance Agency and the State Service Center.

Service, Support, and Administration

As an Office Service Generalist, you will have a varied job with many different tasks. The work involves informing, guiding, coordinating, and being responsible for the ongoing operations and overall functioning of the office. We serve the Swedish Social Insurance Agency and other affiliated authorities by managing rented premises, working with security issues, mail and goods handling, and IT (on-site support). Your tasks include relocations, removal or establishment of IT workstations. Office Service also handles communication equipment to varying extents.

Office Service provides technical and user support on-site for employees of the Swedish Social Insurance Agency and our external customers. Installation of workstations, troubleshooting, and problem resolution are included, as well as contacts with service partners. We are responsible for the administration of access cards and work with purchasing, procurement, invoice management, office supplies, furnishing, cleaning, climate issues, and work environment.

Together with your team, you will plan and take responsibility for the daily operations, both collectively and through independent decisions. To be successful in the role, you should also be able to see the big picture, identify needs, and come up with the best solutions. An important part of the job is to contribute to continuous improvements and the development of the operations.

As an Office Service Generalist, you will handle confidential information, which places high demands on proper management. Therefore, it is important that you have a strong security awareness. Travel and heavy lifting may occur in the job.

This is a job for those who want to take responsibility.

We are looking for someone who

• has a high school diploma or equivalent experience and qualifications
• has good collaboration skills, is service-oriented, and is good at building positive relationships
• has a systematic and meticulous work approach and the ability to see the big picture
• quickly understands problems and tasks and solves them in a relevant manner
• has good communication skills, both verbally and in writing
• is computer literate and has knowledge of the Office suite
• has a driver's license for passenger cars.

It is an advantage if you

• have worked in a service role where you have met customers in person
• act on your own initiative and take responsibility for achieving good results
• are stable and can maintain energy even in stressful situations
• have worked in case management systems
• have experience with fire safety and security
• have good experience working with on-site support in common IT environments.

We place great importance on your personal qualities.

Other

This is a permanent, full-time position, with start date according to agreement. A probationary period may be applicable. Travel is included in the position. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. Swedish citizenship is required for this recruitment. Psychological tests may be used as part of the selection process. Work location: Västervik.

Want to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs

Contact Persons

Manager: Jenny Westerholm 010-114 45 92 (for questions about the position). HR Specialist: Jenny Boberg Asplund, [email protected], 010-113 45 18 (for questions about the recruitment process). ST: Patrik Sjöstedt, 010-112 41 81, Saco-S: Cecilia Silverson, 010-115 26 18, Seko: Johanna Grundström, 010-115 30 44.

Application

Welcome with your application by January 11, 2026. Please upload your diplomas, grades, and certificates with your application.

If you have protected personal information or do not have access to Bank-ID, please call the HR specialist named in the ad for assistance in submitting your application.

In everything we do, we will act based on the principle of equal value for all people, legal certainty, and good service.